Shipping and Return Policy
Ankuram ensures quality products and packaging to our customers. We have partnered with reputed courier agencies for a safe and timely delivery. There is free shipping on orders above Rs.499.
How long does it take for an order to arrive?
All the orders are dispatched from our warehouse within 2 working days. Most of the orders are delivered to your address within 2-6 working days from the date when the order is placed. You can track your order by clicking here
Return & Refund Policy
- Returns are accepted within 7 days from the date of delivery.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition in which it was delivered.
- Certain items such as personalized products, clearance items, or perishable goods may not be eligible for returns.
Return Process
- Email us at [your_email_here] within 7 days of receiving the product.
- Provide your order number, reason for return, and clear images of the product.
- Our team will review your request and approve the return if eligible.
- Once approved, you will receive return shipping instructions.
Refunds
- Refunds are issued to the original payment method once the returned product is received and inspected.
- Refund processing time: 5–7 business days.
- Shipping charges (if any) are non-refundable.
- If the payment was made via Cash on Delivery (if offered), refund will be issued via bank transfer.
Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order, as long as the order has not been shipped.
- Once the product is shipped, the order cannot be cancelled. You may raise a return request after delivery.
Refund for Cancelled Orders
- If the cancellation is approved, a refund will be issued to the original payment method.
- Refund processing time: 3–5 business days.
Shipping Policy
Order Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays are processed on the next working day.
Delivery Time
- Standard delivery time: 3–7 business days depending on your location.
- Remote or rural areas may take longer.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on qualifying orders.
Email Us: Ankooram1976@gmail.com
WhatsApp us at +91 9924198907
Can you return non-plant products? Yes.
If any non-plant product reaches you in a damaged state. We take great care selecting the best products for our customers that will help support and enhance your plant life. If you are not happy with your purchase, we will accept returns and exchanges on unused or unopened products within 30 days of purchase. Simply reach out to our customer support team to start the process.
What if you are not happy with the product? You can Self Return
f you dislike the product received, you can follow below steps to send the product to us: What if you are not happy with the non -product? You can Self Return the item to us within seven days from the delivery date We will send a replacement or initiate refund for the products to your source account once we receive the product You will bear the shipping charges to return the products.
Business Owner : BHARTI PRANAV UPADHYAY
Return Address : 30 Mahek Banglows, beside VT Choksi Law College, near Ashwin Mehta Park, Parle Point, Surat, Gujarat 395007
Telephone : +91-9924198907
